top of page
Lamai Beach

Privacy Policy

Lamai BG-01.jpg

Last updated: 03/12/2024

​

At lamai.lu, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws. This policy explains how we collect, use, share, and protect your information.

​

1. Data Controller

The data controller for information collected on this site is:
Lamai Thai Massage
Address: 304A Route de Thionville, 5884 Howald / Hesperange
Email: mai [@] lamai.lu
Phone: 691 158 812

​

2. Data Collected

We collect the following personal data when you use our site:

  • Identification Data: Name, first name, email, phone number (when you fill out a form).

  • Browsing Data: IP address, browser type, time spent on the site, pages visited.

  • Transactional Data: If you make a purchase or booking.

  • ​

3. Purpose of Data Processing

Your personal data is used to:

  • Respond to your inquiries via the contact form.

  • Manage your bookings or purchases.

  • Improve your user experience on our site.

  • Send you marketing communications if you have given your consent.

  • Analyze site traffic statistics.

  • ​

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your explicit consent (e.g., when subscribing to a newsletter).

  • The performance of a contract (for bookings or purchases).

  • Our legitimate interest in improving our services.

  • ​

5. Data Sharing

Your personal data is never sold. It may be shared with:

  • Our service providers (e.g., web hosting, online payment), solely for the purpose of their mission.

  • Authorities if required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above:

  • Contact Data: Up to 3 years after your last contact.

  • Transactional Data: 10 years in compliance with legal obligations.

  • Browsing Data: Up to 13 months.

  • ​

7. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: View your personal data.

  • Right of Rectification: Correct your information if it is inaccurate.

  • Right to Erasure: Request the deletion of your data unless legally required otherwise.

  • Right to Object: Object to the processing of your data for marketing purposes.

  • Right to Data Portability: Receive your data in a structured format.

To exercise your rights, please contact us at [your contact email]. Proof of identity may be required to verify your identity.

​

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

​

9. Cookies

Our site uses cookies to:

  • Ensure the proper functioning of the site.

  • Analyze browsing statistics.

You can configure your cookie preferences via our information banner or directly in your browser settings.

​

10. Changes to the Privacy Policy

We reserve the right to update this policy to reflect legislative changes or adjustments in our practices. Any updates will be posted on this page with the revision date.

​

11. Contact

For any questions regarding this privacy policy, you can contact us at:
Email: mai [@] lamai.lu

bottom of page