LAMAI Thai Massage SARL-S salon is committed to providing professional and ethical services in a respectful and safe environment for its clients and staff.

Our code of ethics is based on the following principles:

1. Respect and dignity

Do not offer or accept unprofessional or inappropriate interactions.
Treat every customer with respect, without discrimination based on age, gender, origin, religion or physical abilities.
Respect the privacy and confidentiality of customers' personal information.
Provide a warm and welcoming environment where everyone feels valued.

2. Professionalism

Practitioners are trained and certified, following professional standards in Thai massage.
Respect clients' physical and emotional limits, without ever going beyond what is appropriate in a therapeutic setting.

3. Confidentiality

Ensure that all information provided by customers remains strictly confidential (within the framework of the performance of the services provided by the company).

4. Hygiene and safety

Maintain a clean and hygienic space.
Adhere to strict safety and hygiene standards, including hand washing before and after each session.
Provide fresh, clean towels, linens and amenities to each guest.

5. Integrity and transparency

Be honest and clear about the salon’s services, rates and policies. These policies are accessible via our website (www.lamai.lu).
Respect customers' time by honoring appointments punctually.
Do not offer or accept unprofessional or inappropriate interactions.

6. Customer well-being

Tailor services to the specific needs of each client to ensure safe and beneficial treatment.

7. Commitment to tradition and culture

Promote traditional Thai massage techniques while respecting the cultural values associated with them.
Educate clients about the history and benefits of Thai massage.

This code of ethics reflects our commitment to excellence and respect. By choosing our services, you participate in a unique and authentic experience, in a professional and caring environment.